Frequently Asked Questions

What are the working hours?

Our working hours are 24/7. That is we are on availability seven days a week and 24 hours a day.

What format will be used for the pictures?

This basically depends on the kind of requirements. For a clipping path service we prefer to offer an image in JPEG. However for more advanced techniques like masking we can offer a PNG, PSD or TIFF as well. We are even willing to work along your preferences.

Can I apply for a trail job?

Yes you are eligible to apply for a free edit info job if you are looking to have work done in bulk and would like to simply check the services offered by us.

How much time will it take to finish my work?

It actually depends on the kind of project you need to be done.The more complex a task the more would be the charges. You will receive a free quote when you send us the project. The turnaround time would be mentioned in our reply along with the quote. The usual time we take to deliver a project is 24 hours. If the project exceeds hundred images or is more intricate you can expect it to be completed in a 48 to 72 hour deadline.

What sort of files do you accept?

We accept all file formats be they JPG, TIFF, RAW and EPS. However we recommend the JPG format. But you can send us whatever your requirements are and we will work accordingly.

Are you sure FTP accounts are safe?

You can rest assured that your stuff is safe as each account has a separate username and password.

Is there any issue of maximum size limit?

There are no such limits. However you must keep in mind that he maximum size limit for an online uploader is 10 MB. If the file is bigger you may use the FTP system.

Is there a minimum order requirement?

The minimum amount is $5.99 for each order. But we assure you that all orders, be they big or small receive the same attention. We consider all businesses important.

Are my pictures secure with ClippingPathAsian™?

We guarantee you complete discretion and seriousness in this matter. Our staff is aware that no part of the project is to be used for any other purpose besides editing for a particular client. Our work is made secure by a firewall for an outbound and inbound security. The use of latest anti virus software ensures that our computers stay safe.

Are you sure FTP accounts are safe?

You can rest assured that your stuff is safe as each account has a separate username and password.

What if I am not happy with the completed picture?

We can assure you that this is not a common occurrence. Our highly professional designers make sure they churn out quality work every time. If this is an issue you can let us know and we will edit the work without charging extra money.

What's the payment mode?

At present we accept payment via PayPal, credit/debit card or wire-transfer.

Can I have an option to set up a monthly/weekly payment plan?

Yes that can be done. If you keep sending us work for a prolonged period we can set up a payment plan for you. The invoices would be made accordingly. You even have the option to check the work before you submit payment.

Will my images be used for commercial purposes?

We assure you that all content is destroyed once it's submitted to the client and approved. No images are used without your consent.

How do you provide work at such low costs?

Since we are based in Asia the labour costs comparatively cheaper than in USA or UK. Besides we have a large number of professionals working within the company to provide quality work.

Can you actually guarantee your work?

The highly trained professional graphic artists turn up quality work every time. Each project is checked thrice before submission.

What I have to do to send or receive my pictures or images?

It's pretty simple. To learn more about sending or receiving images click here.